Privacy Policy
1. Introduction
We at Glennon respect your right to privacy and comply with our obligations under the Data Protection Acts 1988 and 2003. The purpose of this Website Privacy Policy is to outline how we deal with any personal data you provide to us while visiting this website. Naturally, if you are not happy with this Website Privacy Policy you should not use this website.
By visiting this website, you are accepting the terms of this Website Privacy Policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.
Glennon collects Personal Data from you through the use of the enquiry forms on this website and when you email your Personal Data to us. Frank Glennon Limited is the Data Controller in respect of all such Personal Data collected.
2. Types of Information Collected
We retain two types of information:
“Personal Data”
This is data that identifies you or can be used to identify or contact you and may include your name, address, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised, telephone numbers, birth date, occupation, employer, income, membership details where applicable, nationality, marital status, full details of property to be insured, disabilities, diseases or medical conditions, convictions or prosecutions, previous insurance declinatures or terms imposed by other insurers, claims history, driving experience, licence type, mileage, billing and credit card information. Such information is only collected from you if you voluntarily submit it to us.
“Non-Personal Data”
Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.
3. Purposes for which we hold your Information.
Non-Personal Data
We use the Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website.
Cookies
This web site does not use ‘cookie’ technology.
Personal Data
We will process any Personal Data you provide to us for the following purposes:
(a) to provide you with insurance broking and administration services (including securing quotations, arranging, managing and renewing insurance policies and processing claims) by Glennon, our associated companies, agents and/or service providers;
(b) to contact you if required in connection with the provision of our services or to respond to any communications you might send to us.
Any Sensitive Personal Data that we collect (such as details of your medical history or criminal convictions) will be used solely for providing you with the above services.
4. Disclosure of Information to Third Parties
We may provide Non-Personal Data to third parties, where such information is combined with similar information of other users of our website. For example, we might inform third parties regarding the number of unique users who visit our website, the demographic breakdown of community users of our website, or the activities that visitors to our website engage in while on our website. The third parties to whom we may provide this information may include XMI Ltd, designers, providers of design and web development services (including website tracking services), commercial partners, sponsors, licensees, researchers and other similar parties.
We will not disclose your Personal Data to third parties unless you have consented to this disclosure or unless the third party is required to fulfil the provision of our service to you. We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.
By sending your Personal Data to us, applying for quotations or purchasing our services via this website, you signify your consent to your Personal Data being used, processed and disclosed by us, our associated companies, agents, service providers, insurers and business partners, for any of the purposes outlined at section 3 above on the terms set out in this Privacy Policy.
5. Sale of Business
We reserve the right to transfer information (including your Personal Data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company provided that the third party agrees to adhere to the terms of the Website Privacy Policy and provided that the third party only uses your Personal Data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.
6. Security
Your Personal Data is held on secure servers hosted by our Internet Service Provider. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data.
7. Updating, Verifying and Deleting Personal Data
You may inform us of any changes in your Personal Data, and in accordance with our obligations under the Data Protection Acts 1988 and 2003 we will update or delete your Personal Data accordingly. To find out what Personal Data we hold on you or to have your Personal Data updated, amended or removed from our database, please email it to us at personal@glennons.ie. Any such data subject requests may be subject to the prescribed fee.
8. Representations
By submitting quotation forms, applying for quotations or purchasing any products on our website you warrant and represent to us that in respect of any Personal Data which you provide to us, you have the authority of the Relevant persons to disclose such data to us and for all the purposes set out herein and that you are authorised to give the necessary consents on behalf of each such person. Accordingly all references in these statements to you or your shall be deemed to include any such person.
9. Changes to the Website Privacy Policy
Any changes to this Website Privacy Policy will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use Personal Data in a manner significantly different from that stated in this Website Privacy Policy, or otherwise disclosed to you at the time it was collected, we will notify you by email or post, and you will have a choice as to whether or not we use your information in the new manner.